EHR consolidation is a major investment, but without strong identity management, organizations still struggle to answer the most critical question: who is who? These gaps lead to fragmented data, poor patient experiences, and compromised outcomes — all of which limit the effectiveness of care delivery, analytics, and AI.
In this upcoming webinar with Healthcare Innovation, hear how Banner Health built a compelling, ROI-driven case for MDM/EMPI by connecting data integrity to patient safety, executive priorities, and long-term growth. Follow a real patient persona through a healthcare journey to see how accurate identity management transforms the experience at every touchpoint.
What You’ll Learn:
- Real-world metrics demonstrating how accurate identity management improves patient experiences and outcomes
- Step-by-step approaches to building an ROI-driven business case that resonates with executive leadership
- Strategies for aligning MDM/EMPI solutions with broader organizational initiatives like Customer 360, AI , and growth strategies
- Practical lessons from Banner Health’s transition across 33+ hospitals, multiple joint ventures, and over 35 million identities
