To fix its data integrity challenges, Axia relied on Verato to:
- Perform an initial cleanup of its consolidated patient database to automatically eliminate duplicate records and connect the right data with the right patients.
- Ensure that new duplicate records would not be created in the future, either from future M&A activity or from registration staff.
Axia chose to use Verato and its cloud-based master person referential matching services to accomplish both of these goals. Verato delivered the next generation of patient matching that Axia knew it needed. Verato couples sophisticated algorithms with a highly-curated reference database of demographic data, that spans the entire U.S. and contains a 30-year history of demographic data. Verato’s smart algorithms leverage this database as an “answer key” for patient demographic data to match patient records with unprecedented accuracy. Axia first used Verato to clean up its consolidated patient database by identifying and merging duplicate medical records—providers and staff noticed immediately. Next, Axia incorporated Verato into workflows to prevent duplicate
medical records from being created by registration staff in the future. And because Verato has repeatedly integrated with a variety of EMRs and is cloud-based, Axia was able to integrate Verato with its eClinicalWorks® EHR through simple HL7 messages and go live in weeks.