Northwell Health: Improving Data Integrity for Better Patient Experiences

Northwell Health constantly innovates to deliver exceptional patient
experiences. Prior to launching a new patient-facing application,
Northwell worried about internal data integrity issues leading to a poor
experience for patients in the portal if information was missing or delayed.

To resolve this, Northwell:

  • Deployed Verato Auto-Steward™ to remediate data issues
  • Reduced manual task review queue by 87%
  • Shifted staff from manual, tedious work to higher-value projects