Northwell Health: Improving Data Integrity for Better Patient Experiences
Northwell Health constantly innovates to deliver exceptional patient experiences. Prior to launching a new patient-facing application, Northwell worried about internal data integrity issues leading to a poor experience for patients in the portal if information was missing or delayed.
To resolve this, Northwell:
Deployed Verato Auto-Steward™ to remediate data issues
Reduced manual task review queue by 87%
Shifted staff from manual, tedious work to higher-value projects
Sep | 20 | 2019
Webinar: How Poor Patient Matching Impedes Innovation