Your team has been forced to pivot. Virtual
care and digital patient experience are taking on even higher priority with strong
visibility. A reliable, 360-degree understanding of each patient is critical to
these initiatives—but getting to this view is complicated. Patient data exists
in many locations across your enterprise and beyond.
An enterprise master person index (EMPI) helps
achieve a patient360 view. While EMPIs have long been used by health
information management (HIM) teams to link records from multiple systems in
order to reduce duplicate records, EMPIs now must fill a broader role.
In their report, “Identity Biometrics and Next-Generation
EMPIs Combine to Address Duplicate Medical Records and HIE Challenges,” Gartner
writes about next-generation EMPI solutions, saying “Conventional EMPI systems
use deterministic and probabilistic algorithms to locate, match and merge patient
records across multiple information systems. However, this approach has not
been entirely effective in reconciling identities and often results in
duplicate patient records, erroneous patient record overlays, and onerous HIM
reconciliation and cleanup activity.”
“With more digital capabilities dependent upon high data quality, and generating more failure points for duplicates, CIOs find they need a different strategy to address patient records management internally and across an ecosystem of partners.”
- Barry Runyon, VP Analyst at Gartner
A next-generation EMPI readily supports these
emerging digital initiatives.
No longer a commodity: Why every
CIO needs a next-generation EMPI
Traditionally, the goal in resolving duplicate
medical records was to improve patient safety. While that goal is still vital,
it’s clear that duplicate medical records are a symptom of a larger patient
identification and health information exchange challenge. How quickly can you act
on patient and consumer information that is moving across your enterprise, spanning
every point of service?
Helping address this larger identity challenge
is exactly where a next generation EMPI fits. No longer a commodity, identity data management
and EMPIs have been reinvigorated.
Identity is the backbone of
A next-generation identity data strategy delivers
innovation that helps you hit the mark for a more competitive, connected
patient experience. Let’s take a closer look at the benefits offered by this
new era of EMPI and how it helps support emerging data-driven initiatives.
Like a conventional master person index, a
core competency of next-generation EMPI is linking or connecting person records
from a variety of sources, identifying patient data integrity errors like
duplicates or overlays, and allowing stewards to manage data.
The difference comes down to “how” and “how
fast.” A next-generation EMPI removes barriers to matching data, without
requiring you to spend days, weeks, or months on hard-to-govern data
standardization, data clean-up, and data integration.
As Gartner explained in the report cited
above, a next generation EMPI offers many benefits. These include:
for low Total Cost of Ownership. Cloud-native, multi-tenant SaaS rapidly scales, offers
built-in redundancy, and automates backups/maintenance with nearly zero manual
work required. This is included in the cost of a predictable subscription
to value. Deploys and
delivers value in as little as five weeks because it is cloud native.
options. Relies on
proven integration methods including APIs. These APIs are ideally suited for a
microservice architecture that supports new consumer apps and CRM as well as
traditional EHR integrations (e.g. HL7).
- Data stewardship. Arms your teams with a clean, easy-to-use,
intuitive data governance application that brings transparency to external data
and closes gaps in your data, while making data stewards more effective and
- Secure. Out-of-the box HITRUST certification and
HIPAA, SOC II, and PCI compliance.
integrates reference data sources that are curated specifically for healthcare
across many sources of data. This additional information allows for more
informed decision-making and matching of person records; in most cases a little
more than half of a stewardship duplicate queue can be automatically resolved
through referential matching. Referential matching is an included feature, not
something you pay extra for, and it never demands that you contribute your data
back to the solution.
Download this guide to learn more about how a next-generation EMPI can save you time and money while helping you successfully tackle digital initiatives.