Enabling great customer experiences amidst growth at Brightspring Health Services
“Over the last five years we’ve had a significant number of acquisitions. An opportunity that we were exploring is: how do we look across the patients that we are serving in each line of business and … understand if there’s an opportunity to help that patient achieve their best health. When we finish providing a service, can we provide a continuity of care through another line of service?”
-Phani Konduru, Chief Digital and Technology Officer