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Home Platform Verato Patient Journey

Identify every person and know where they are within their healthcare journey

Verato Patient Journey™ identifies every person from their clinical and consumer data to help you provide the right care and engagement at the right time.

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Every healthcare journey begins and ends with patient identity.

Verato Patient Journey ensures all patient data sources are accurately linked and available across your entire digital healthcare ecosystem.

Our patient matching solution synchronizes the fragmented and siloed data involved in a single person’s care. It’s your single source of truth for identifying, connecting, and enhancing patient data.

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Rebecca Smith MEETS TARGET CRITERIA Heather Jones Sister, 32 Loretta Jones Mother, 72 Loretta Smith Daughter, 6 mo Rideshare 35 minute drive RECOMMENDED OPTION Past Clinical Records New Medication Success Rate: 98% User Population: 21,058

Proactive patient care starts with complete identity data

Target patient outreach.

Target patient outreach

The health system uses a complete review of Rebecca to identify health concerns and reaches out to provide the specific care she needs. Verato Patient Journey layers clinical, consumer, and digital data to identify patients and the potential health risks they need to address.

Verato householding.

Find patients within the same household

The call center has a tailored view of Rebecca and can see her direct needs with Verato Smart Views. While speaking with Rebecca, the representative uses Verato Householding to see the other members of her family and schedules them for appointments as well.

View socio economic conditions.

Gain insight into the patient’s socioeconomic conditions

The call center sees that Rebecca and her family don’t have a reliable method of transportation and schedules a ride to her appointment. Verato Enrich details Rebecca’s social determinants of health and allows her provider to offer an efficient and pleasurable patient experience.

Consolidate patient records.

Consolidate clinical records and EHR data

The health system combines Rebecca’s lab results and electronic health records to have a complete view of her clinical data. Rebecca’s data follows her care journey from start to finish.

Proactive care.

Establish proactive care

After Rebecca is discharged with a new medication, her clinical team follows up through a telehealth visit. With Rebecca’s complete health history, her clinical team can ensure she maintains her care plan and fully guide her on her health journey.

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Make better decisions with better patient identity data

Child.

Smarter growth
Customer experience

• Connect clinical and consumer data
• Deliver custom campaigns to patients
• Target the right individuals

Doctors.

Better care
Improved efficiency

• Complete 360-degree view of every patient
• Resolve and prevent duplicates
• Identify patient's household members
• Streamline EHR consolidations

Doctor.

Actionable insights
Population health

• Identify where your data is coming from
• Improve clinical quality and health equity
• Identify socio-economic conditions