Flip your data quality

My family loves when I make pancakes. This weekend, I turned our Saturday morning pancakes into a lesson. Too far? I think not. Check out the video below to see how Verato can help improve patient data management. Yes, data can be delicious!

Some explanation, in lieu of maple syrup. About 30 percent of patient demographic data is out of date, incorrect, or incomplete, which means that 1 in every 5 patients may not be linked with the correct record[1] and result in a duplicate record. Duplicate records are a huge problem.

Check out the first set of pancakes, on the left. Typically, a healthcare organization tries to resolve issues with patient records by comparing the two (or more) records to each other, using technology, algorithms, and manual investigation. It’s common that these patient records don’t line up at all, even if they belong to the same person.

Bananas = a patient, Katherine Smith, and her maiden name, old address, and birthdate

Strawberries = the same patient’s married name (Kate Johnson), current address, and phone number. Katherine Smith and Kat Johnson are one and the same, but you’d never know.

Let’s take a look at the more successful and satisfying pancakes on the right. Rather than comparing the two patient records to each other, Verato’s proprietary referential matching compares the records to our comprehensive, up-to-date national reference database, created just for healthcare with a wide range of financial, consumer, and public data.

Verato understands that Katherine got married and moved, so we confidently match all her records together. Verato fills in the details, so you can easily see if Katherine and Kat are one and the same, or different people.

You’ll have the right records matched to the right person. Or in the case of pancakes, the banana and strawberry toppings right where they should be.

If you’d like to learn more—or get my pancake recipe—feel free to get in touch.


[1] https://www.modernhealthcare.com/technology/care-continuum-expands-patient-matching-remains-problem