<p>Your agencies share the same <em>constituents</em>. Almost none of your systems know that.</p>

Your agencies share the same constituents. Almost none of your systems know that.

State and local government identity has a gap: the same person enrolled in Medicaid, housing, and SNAP exists as separate records across agencies. Verato MDM Cloud™ closes it — providing one trusted identity per constituent, so agencies coordinate care instead of working from conflicting records.

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Colleagues discuss a duplicate record while reviewing constituent data.

24%

More accurate than any alternative — independently verified

1.5B+

Identities resolved

4.9 ★

Gartner Peer
Insights rating

87%

Reduction in duplicate queues

Patented accuracy. Proprietary data. Connected everywhere.

Match more people, more accurately. Verato Referential Matching® is patented and 24% more accurate¹ than traditional probabilistic matching.

Start with better identity data. Verato Carbon® brings 300M+ curated identities² to every match.

Connect identity across organizations. Verato Identity Network™ (VIN) enables trusted identity interoperability, enrichment, governance, and stewardship across the healthcare ecosystem.

Know more than who someone is. Enrich identities with real-world context, demographics, SDOH, and other attributes that make data more useful.

Connect to the systems you already use. Out-of-the-box, bi-directional integrations with Epic®, Salesforce®, Snowflake®, Databricks®, and more.

Give AI identity it can trust. Governed, explainable identity gives AI agents and applications the context they need — with an auditable trail behind it.

Built for healthcare. Proven at scale. Trusted by 100+ healthcare organizations and rated 4.9/5.0 ★ on Gartner Peer Insights.³

Get value faster. Go live in as little as four months.⁴

How government agencies turn identity resolution into impact

Every missed payment, stalled AI initiative, and duplicated case file in state government traces back to the same root cause: local and state government agencies can’t confirm they’re looking at the same person. Verato MDM Cloud™ resolves that identity once, so payments, AI, and case management all work from the same confirmed person.

Deliver exceptional experiences

Constituent 360 and identity resolution

Medicaid, housing, and behavioral health each record the same constituent under a different name, address, or ID. Verato MDM Cloud™ merges those records into one trusted identity, so agencies coordinate services around the same person.

Constituent identity verification

Constituents re-prove their identity with a new form and ID check every time they apply for SNAP, housing, or Medicaid. Verato MDM Cloud™ already recognizes them, so re-verification stops being why eligible people go without help.

Population health analytics

Building a population health view usually means moving protected health information across agency lines just to see the trend. Verato MDM Cloud™ replaces PHI with governed identity tokens, so analysts see the pattern without moving records.

Fuel business growth

Improper payment reduction

A duplicate record slips past eligibility checks, and investigators spend hours confirming whether flagged records are one person or several. Verato MDM Cloud™ resolves identity upfront, stopping improper payments and speeding fraud, waste, and abuse cases.

Provider network accuracy

A provider’s outdated address or expired license sits unnoticed in a Medicaid directory, sending members to a location that closed. Verato MDM Cloud™ keeps provider identity current, so the directory reflects reality and members reach care.

Fraud, waste, and abuse (FWA) detection efficiency

Before opening a fraud case, investigators spend hours confirming whether multiple flagged records are one person or several. Verato MDM Cloud™ answers that identity question upfront, so investigators spend their time chasing actual fraud instead of chasing identities.

Power AI-native efficiency

AI and analytics readiness

A predictive model built on duplicate, mismatched constituent records is wrong from day one, misdirecting the caseworkers and program dollars behind it. Verato MDM Cloud™ resolves identity first, so the model and its decisions hold up.

Master Patient Index (MPI) modernization

A decades-old state EMPI can’t keep pace with new programs or compliance mandates, and every workaround adds cost. Verato MDM Cloud™ replaces it with a cloud-native platform, so new programs launch on identity that already works.

Interoperability

An agency wants to share data through TEFCA or a state exchange, but its systems can’t agree on who’s who. Verato MDM Cloud™ resolves identity across every connected system, so shared records match the right person.

¹Verato MDM Cloud™ holds a 4.9/5.0 rating on Gartner Peer Insights® in the Master Data Management Solutions market (as of July 2026).

²Verato’s Referential Matching® was independently verified by the Regenstrief Institute (2022) to be 24% more accurate than competing MDM/EMPI matching approaches.

³Verato Carbon® curates 300M+ identities built over 30+ years, based on Verato’s internal platform data (as of June 2026).

⁴Verato MDM Cloud™ delivers a median time to initial value of 92 days across the customer base, based on Verato’s internal implementation data (as of January 2026).

Databricks® is a registered trademark of Databricks, Inc. Epic® is a registered trademark of Epic Systems Corporation. Salesforce® is a registered trademark of Salesforce, Inc. Snowflake® is a registered trademark of Snowflake Inc. Verato does not imply any affiliation or endorsement by use of these marks.