<p>Recall only works if you know who your patients are. <em>Most vision networks don’t.</em></p>

Recall only works if you know who your patients are. Most vision networks don’t.

Vision networks grow by acquiring practices. But every practice brings a different EHR — RevolutionEHR^® here, Compulink^® there, Crystal PM^® somewhere else — each storing patient independently. Recall campaigns hit duplicates. Insurance verification fails. Analytics don’t tell the right story. Verato MDM Cloud™ creates a single trusted identity for every patient across every location and EHR so vision networks can run the enterprise-scale recall, growth, and analytics programs that their investment thesis demands.

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A patient fills out a paper form with a nurse, showing a chance to improve patient experience.

24%

More accurate than any alternative — independently verified

1.5B+

Identities resolved

4.9 ★

Gartner Peer
Insights rating

87%

Reduction in duplicate queues

Patented accuracy. Proprietary data.
Connected everywhere.

Match more people, more accurately. Verato Referential Matching® is patented and 24% more accurate¹ than traditional probabilistic matching.

Start with better identity data. Verato Carbon® brings 300M+ curated identities² to every match.

Connect identity across organizations. Verato Identity Network™ (VIN) enables trusted identity interoperability, enrichment, governance, and stewardship across the healthcare ecosystem.

Know more than who someone is. Enrich identities with real-world context, demographics, SDOH, and other attributes that make data more useful.

Connect to the systems you already use. Out-of-the-box, bi-directional integrations with Epic®, Salesforce®, Snowflake®, Databricks®, and more.

Give AI identity it can trust. Governed, explainable identity gives AI agents and applications the context they need — with an auditable trail behind it.

Built for healthcare. Proven at scale. Trusted by 100+ healthcare organizations and rated 4.9/5.0 ★ on Gartner Peer Insights.³

Get value faster. Go live in as little as four months.⁴

How vision networks turn patient identity into impact

Vision networks hit the same identity failures at every practice: a patient who looks like multiple people, a claim that gets denied over a mismatched birth date, and a recall list that can’t tell who’s already been reached. Verato MDM Cloud™ resolves and enriches the identity underneath them, so claims get paid, recalls reach the right patient, and every practice sees the same person.

Deliver exceptional experiences

Personalization

A patient of six years seems unfamiliar at a practice you acquired. Verato creates a single identity that follows them across every EHR in the network, so loyal patients are treated like one at every location.

Patient scheduling

A patient books a location they haven’t visited, but the front desk can’t find them, splitting their appointment and billing history in two. Verato MDM Cloud™ recognizes them at scheduling, so booking pulls the right record.

Data quality

A patient enrolled across RevolutionEHR®, Compulink®, and Crystal PM® appears as multiple people until staff reconcile them manually. Verato Referential Matching® consolidates them into one record, so scheduling, billing, and recall pull from the same profile

Fuel business growth

Merger and acquisition integration

Every practice you acquire brings a new EHR and a new patient database, resetting the problem from scratch. Verato MDM Cloud™ automatically resolves each acquired practice’s records against the network, cutting onboarding from months to a week.

Vision network management

When patient data spans a dozen disconnected EHRs, network growth stalls. Verato MDM Cloud™ gives the network a single identity layer to manage centrally, so it keeps growing without a management headache for every EHR added.

Referral management

A referred patient without a shared identity looks brand new at the next practice. Verato MDM Cloud™ carries their identity across the referral, so you can track outcomes and keep the patient, and the revenue, in-network.

Power AI-native efficiency

Patient identity verification

VSP® and EyeMed® are your biggest payers, and mismatched identity gets their claims denied. Verato MDM Cloud™ resolves identities before claims go out, so eligibility checks and billing work off the same patient — protecting that revenue.

Interoperability

RevolutionEHR®, Compulink®, Crystal PM®, VSP®, and EyeMed® were never built to talk to each other. Verato MDM Cloud™ connects them without replacing them, resolving one identity above the stack for a unified network view — no rip-and-replace.

AI and analytics readiness

Duplicate records across practices overcount volume and undercount retention. Verato MDM Cloud™ gives Power BI and Snowflake® one record per patient, so dashboards reflect the real business and leadership decides on real numbers, not inflated ones.

¹Verato MDM Cloud™ holds a 4.9/5.0 rating on Gartner Peer Insights® in the Master Data Management Solutions market (as of July 2026).

²Verato’s Referential Matching® was independently verified by the Regenstrief Institute (2022) to be 24% more accurate than competing MDM/EMPI matching approaches.

³Verato Carbon® curates 300M+ identities built over 30+ years, based on Verato’s internal platform data (as of June 2026).

⁴Verato MDM Cloud™ delivers a median time to initial value of 92 days across the customer base, based on Verato’s internal implementation data (as of January 2026).

Compulink™ is a trademark of Compulink Business Systems, Inc. Databricks® is a registered trademark of Databricks, Inc. Epic® is a registered trademark of Epic Systems Corporation. EyeMed® is a registered trademark of EyeMed Vision Care, LLC. RevolutionEHR™ is a trademark of Health Innovation Technologies, Inc. Salesforce® is a registered trademark of Salesforce, Inc. Snowflake® is a registered trademark of Snowflake Inc. VSP® is a registered trademark of Vision Service Plan. Verato does not imply any affiliation or endorsement by use of these marks.