Healthcare is drowning in data but starving for insight. Identity errors cost millions each year, leading to denied claims, duplicate records, compliance risk, and compromised patient safety.
New research conducted among healthcare organizations reveals just how widespread the identity crisis is—and how urgent the need for change has become.
Key highlights from the survey
- 79% of providers say unifying patient data across systems is a major challenge.
- 82% of non-providers lack real-time identity data.
- 9 in 10 leaders agree siloed data undermines patient-centered care.
The consequences: fragmented experiences, wasted resources, and stalled digital transformation.
The opportunity ahead
Healthcare leaders are clear: solving identity is no longer optional. Modern Master Data Management (MDM) can provide:
- A unified, trusted view of every patient or member
- Real-time synchronization across systems
- The foundation for analytics, AI, and connected experiences
Nearly half of organizations plan to invest in MDM to close the identity gap.
The full Healthcare Identity Intelligence Report explores how providers and payers can move from recognition to action and why mastering identity is the key to transforming patient and member experiences. Get the report by filling out the form.