Identity Intelligence for Agentforce

As part of Salesforce’s new Agentforce platform, Verato empowers healthcare organizations and other regulated industries to accurately identify patients and customers at every touchpoint. With Verato’s Identity Intelligence Agent, care teams and service representatives gain instant access to complete, accurate identity data within their workflows.

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Streamline processes

With Verato’s new agent for Agentforce, organizations can:   

  • Seamlessly search for and identify patients within Salesforce 
  • Allow patients to schedule their own appointments 24/7 with an agent 
  • Deliver personalized, compliant, and connected care experiences powered by Verato’s trusted identity data 
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About Agentforce

Agentforce is Salesforce’s digital labor platform for enterprises, enabling organizations to augment teams with trusted autonomous AI agents in the flow of work. Customers can configure powerful AI agents for any application or process and extend them with ready-to-use partner skills from the AgentExchange, including Verato’s Identity Intelligence Agent. 

“With Verato, HarmonyCares is able to empower our care teams and service representatives with a complete, trusted Patient 360 view in Salesforce and Athena."

- Ian Berke, Chief Data and Analytics Officer

Now available