As state governments reduce stay-at-home orders and the
country begins to open up, health experts agree on one thing. We’re going to
need an army of contact tracers, sometimes referred to as disease detectives. These
professionals work to trace back any interactions that a positive patient, now
referred to as a person under investigation (PUI), may have had before they
were diagnosed. The goal is to identify anyone else who might be potentially infected
because they came in contact with the PUI.
Just like real detectives, contact tracers need clues and
the right tools. Contact information for the PUI and the PUI’s known associates
are valuable clues that contact tracers can follow to prevent the spread of the
As a disease detective begins to build a case, solid contact
information may well be missing. Most of the time, cases start with a lab
result. Lab results are notorious for being very thin, lacking demographic data
for the person being tested.
So right from the start, contact tracers can struggle to
find key demographics, including the all-important phone number of the PUI so
they can start the case.
Solving the case with the right data
Verato is uniquely situated to help fill in the gaps with
the PUI’s contact information. Our reference database includes hundreds of
million identities and over a billion phone numbers related to those identities.
These capabilities give contact tracers important clues and speed up disease
Once a contact tracer is on the case and starts the
detective work, they often need to track down relatives, known associates,
coworkers, and even neighbors of the PUI. Here again, Verato and our data
partners can help. Going well beyond the demographic data in our reference database,
Verato can produce a contact tracer report based on extensive resources from our trusted data sources. The report can
include information about the PUI, their places of employment, members of their
household, relatives, and other known associates. In most cases, phone numbers
and other contact information will be available for all these associates. All these data points become new clues for
the disease detectives to follow.
Recruiting disease detectives and equipping them with the right data will be key to containing the virus and returning to a more normal way of life. Verato and our data partners can fill in the gaps in missing data and provide additional clues to speed up contact tracing, helping the national effort to knock out COVID-19 once and for all.
We’re ready to help healthcare organizations and departments of health quickly resolve patient identity issues and fight the spread of COVID-19. To learn how we can help, contact us today.
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