Problems with patient matching underlie many of the more visible portability issues a patient may see from their physician, such as receiving incomplete medical records or going into registration and having an office unable to find their medical record at all. Yet whenever there are barriers to health record portability, patients blame their doctor – not the technology. This means patient matching technologies are suddenly directly affecting patient satisfaction with their providers. Luckily, Referential Matching solutions can improve the patient matching of any EHR or master patient index (MPI) technology.
Read the byline by Director of Marketing Stephanie St. Thomas on Health Data Answers.