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Verato Smart Views

Deliver precisely the right data, at the right time, for the right workflow

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What are Smart Views?

Smart Views are the next generation of the golden record in healthcare, offering organizations multiple, configurable, composite views of person data for different business needs. With Verato Smart Views, administrators can manage data governance and create multiple composite views which provide the right data, at the right time, for the right workflow.

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What is a golden record in healthcare?

In healthcare, a golden record is a single, cohesive data set containing accurate and up-to-date information about an individual patient, member, consumer, or provider. For patients, this record is created by gathering all the necessary data from multiple sources, such as electronic health records (EHRs), customer relationship management systems (CRMs), insurance claims, billing systems, and lab results. A golden record is meant to ensure that people and systems are accessing the correct and most up-to-date information about the patient when providing care, submitting claims, providing customer service, and other critical interactions.

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What are the challenges of compiling a golden record?

There are many things that make it difficult to obtain a clean and useful golden record:

  • Fragmented or siloed data sources
  • Varying levels of data quality
  • Conflicting information across data sources
  • Missing and out-of-date information
  • Privacy and security concerns
  • Finding a single solution that meets the varied needs of different stakeholders
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Power your most important strategic objectives

Verato Smart Views deliver the right information to the right people or systems to power your most important strategic objectives. Your marketing department needs different information about a healthcare consumer than your billing department or call center. With Smart Views, you can easily configure different views for each use case—so that every provider, employee, and system has the information they need about a person to optimize outcomes, and none that they shouldn’t have access to.

Examples of Smart Views for patient data

Portal Smart View

Best data to power seamless experience

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CRM Smart View

Best data for outreach

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Billing Smart View

Best data for accurate billing

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Benefits of Verato Smart Views

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Flexible

With Smart Views, there is no need to settle on a one-size-fits-all ‘Golden Record.' Customize a view for each of your organization's workflows.

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Secure

Smart Views delivers only relevant and necessary data for each workflow, ensuring that sensitive data is protected.

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Efficient

Smart Views automatically delivers the right data to the systems that need it.