Mismanaged data effects patients and members.
Data sits in a lot of different places — both within the enterprise and elsewhere — as the person pursues medical care and wellness across the healthcare journey in their lifetime. Yet great care quality and experiences depend upon complete and trusted data, delivered to the right person or system at the right time. This third-party survey data of healthcare leaders illustrates the impact of patient data and identity management to achieving operational, financial, and patient care goals.
Key takeaways:
- 86% of clinicians have witnessed a medical error due to misidentification.
- 35% of denied claims are due to inaccurate or missing patient information.
- 67% of organizations believe they are at risk for identity fraud due to lack of clear identities for patients and members
