Replacing Legacy EMPI with hMDM

This large health system is rolling out a digital engagement program in which any person who has received care from their network would be able to see all their medical records from across all hospitals and both within and across EMRs.

Therefore, the accuracy of the underlying clinical records and the creation of an enterprise view of the patient was paramount beyond patient safety

However, throughout the deployment of the legacy EMPI across their large hospital network spanning different geographical regions representing tens of millions of unique patients, the legacy EMPI has struggled with identity accuracy which has led to both a growing task queue of suspect linkages and duplicates and the possibility of significant incorrect matches (i.e. “false positives”).

Despite efforts to remediate the data using steward resources from the data stewardship team to manually review and resolve the legacy EMPI’s task queue and the pace of the task creation was growing beyond their ability to resolve.

As a result, their digital engagement program was at risk due to the identity challenges with the legacy EMPI. There were concerns that some patients might not see their complete medical history due to duplication and multiple records and more importantly, others might see data for a different patient due to the legacy EMPI’s incorrect matching of different patients together.

This health system partnered with Verato to use the industry’s first healthcare master data management platform, Verato hMDM™ to process all their data from their legacy master patient index, and all their hospitals to not only resolve the suspect matches but to identify both new (missed) matches and the over matches, or false positives.

As the market leader in identity, Verato has pioneered a next-generation, patented approach to referential matching and provides a comprehensive EMPI and broader master data management solution all in one. The first phase of the health system’s partnership with Verato focused on analyzing the legacy EMPI’s performance in comparison to Verato and providing the resolutions and corrections to resolve both suspect, missed, and overmatches.