Blog
At this year’s Gartner IT Symposium/Xpo™, one message stood above the rest: AI and digital transformation cannot succeed without a strong foundation. Organizations are racing to implement AI, but most are discovering that the true challenge isn’t adoption — it’s the ability to utilize AI in a way that accelerates work and achieves trusted results. …
For years, healthcare innovation has focused on technology like EHRs, analytics, CRMs, and AI. Yet the single element that now determines whether any of those investments succeed is something more fundamental: identity. In a world awash with data, the true bottleneck isn’t how much we collect, it’s whether we can trust it. Every care interaction, …
In today’s competitive financial landscape, where seamless digital experiences define customer expectations, even the most innovative tools and platforms can fall short without one essential element: trusted, unified identity data. New research confirms what many financial services leaders already suspect—despite years of digital transformation, the industry is suffering from an identity crisis. The issue isn’t …
The One Big Beautiful Bill Act (OBBBA) introduces the broadest set of Medicaid eligibility changes in more than a decade. These updates expand both the number and complexity of requirements states must implement, with a sharper focus on verification and compliance. States are now responsible for monitoring more data points across more systems, which significantly …
Every year, the Civitas Networks for Health Annual Conference brings together the nation’s leading health information exchanges (HIEs), health data utilities (HDUs), public health leaders, and innovators shaping the future of connected care. This year’s gathering in Anaheim, California (September 28–30, 2025) focused on Bridging Data and Doing—much like Civitas’ members and network serve as …
In healthcare today, no matter how advanced the analytics engine, how seamless the digital front door, or how robust the CRM system, none of it works without trusted, accurate identity data. It’s a truth that’s finally receiving the attention it deserves, and new research confirms what many healthcare leaders already suspect: the industry is facing …
Patient experience doesn’t start in the exam room. It starts the moment a patient tries to interact with the system. And whether logging into a portal, using a mobile app, or scheduling an appointment, patients expect a seamless, personalized experience. But when identity data is fragmented, duplicated, or inaccurate, even simple interactions become barriers, and …
Until now, healthcare often relied on an episodic model: patient data is only collected and updated during a provider visit and stored in siloed, disconnected systems. But modern, whole-person care demands a longitudinal approach. It requires the ability to continuously update data and connect individuals across time, across settings, and across systems. When a patient’s …
In today’s digital healthcare landscape, secure identity verification is essential for building trust. Patients, providers, and caregivers transition smoothly between in-person care and digital channels—such as patient portals, telehealth visits, EHR access, prescribing systems, and mobile apps. At every point of contact, healthcare organizations must be confident they know exactly who they are interacting with. Despite this …