County officials realized their data silos needed to be eliminated so that records from
both health and human services and public safety could be integrated to provide a more
accurate picture of how county resources were being utilized. This would serve as an
effective planning and resource management tool for the county.
“We needed a tool that could help us integrate all these data silos, which were located
not just within the county, but also outside the county and within individual agencies
themselves,” says Nathaniel Wentland, Deputy Chief Information Officer, Fairfax County.
Beginning in 2018, Fairfax County worked with Verato to resolve all these complex
issues and create a single source of truth for each client identity using Verato Universal®
MPI, a next generation cloud identity resolution platform.
“Verato enables us to break down the agency data silos and integrate all their disparate
systems, as well as to identify and match all clients so that we can crosswalk the same
client from one system to another, and measure the outcomes of those services,” says
Satwinder (Romy) Singh, Systems Architect and project leader for Fairfax County.
On the public safety side, Verato’s solution was implemented to more accurately track offender progression through the county’s justice system. Verato helped enable integration of public safety data with FCDHHS data to better track and support inmates with mental and behavior health issues, so they could be provided the help needed from social services.