Elevate Member Satisfaction with Identity Resolution

FOR HEALTH PLANS

Get to Know Your Members Through Better Identity Resolution

With new data sources, regulatory requirements, and digital engagement strategies, it is harder than ever to improve member experiences. Verato helps you elevate your member satisfaction through improved identity resolution.

WHY MEMBER IDENTITY RESOLUTION MATTERS FOR HEALTH PLANS

Accurate Data Aligns Care, Claims, & Satisfaction

You work hard to understand all of the elements that impact your members’ health. Accurate identity resolution helps you achieve this complete member understanding across plans, providers, and populations.

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“Care coordination is the most important criteria impacting health plan members’ satisfaction. However, just 25 percent of survey participants said their health insurance companies met their standards.”

J. D. Power 2019 Member Satisfaction Survey

Improve Your Member Understanding

Verato is purpose-built for healthcare, and is secure and flexible enough to fit into any environment to connect information about members.

Reveal Trusted Insights

By accurately connecting member information, you can trust insights about business drivers, predict what is coming, and avoid disruption.

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Create Better Member Experiences

Members expect transparency and convenience. Accurate member matching connects the data necessary to deliver personalized experiences at every touchpoint.

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Streamline Mergers & Acquisitions

During M&A, every health plan needs reliable member matching to efficiently integrate systems and communicate member histories.

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Ultimate Flexibility

Deploy Verato as an identity resolution service for any member 360 initiative requiring segmentation, targeting, and quick time to value.

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TESTIMONIAL

“[Verato is] enabling us to harness this data to help drive better patient care outcomes and lower costs across the state of Colorado.”

Morgan Honea,

CEO, CORHIO

TESTIMONIAL

“We were drawn to the Verato Universal MPI not just because of the accuracy of its Referential Matching approach, but also by how quickly and easily it can be plugged into our existing infrastructure.”

Martin Howard,

Chief Information Officer, Axia Women’s Health

TESTIMONIAL

“Partnering with Verato augments our existing patient matching capabilities …to improve patient outcomes and reduce costs.”

Valerie Grey, Executive Director, NYeC

TESTIMONIAL

“[Verato] ensures that health data is being correctly linked to the medical records for the millions of patients across our health information exchange.”

Phyllis D. Szymanski,

Director, ClinicalConnect HIE

TESTIMONIAL

“With Verato, we were able to decrease the number of records that were similar, but not close enough to be joined, by nearly 50%.”

Michael Berger, Chief Information Officer, CRISP